Privacy Policy
www.astroaarambh.store (“we”, “Astro Arambh”, hereinafter referred as “website”) is committed to protect the privacy of the users of the website (including buyers/customers whether registered or not registered). Please read this privacy policy carefully to understand how the website is going to use your information supplied by you to the Website.
This Privacy Policy is published in accordance with applicable Indian information technology rules which require publishing of a Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
USER’S CONSENT
This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details and related data and how such information is further used for the purposes of the Website. By accessing the website and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this website. If you do not agree with the terms of this privacy policy, please do not use this website.
Your continued use of this website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
This Privacy Policy is to be read along with the respective Terms of Service and other policies as provided on the Website.
COLLECTION OF PERSONAL INFORMATION
Creating a user profile with Astro Arambh involves providing specific information. The mandatory details typically include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process. Additional details such as name, email, shipping address and date of birth may be collected during checkout or account setup.
PURPOSE AND USE OF DATA / INFORMATION COLLECTION
By collecting this information, Astro Arambh aims to fulfil orders, provide customer support, improve the storefront experience and communicate order updates. Optional details (if not provided) will not prevent you from browsing the website.
DATA DELETION
If you wish to delete your Astro Arambh account or request deletion of personal information associated with it, contact our support team. We will take appropriate steps to process your request in accordance with applicable law.
COMMITMENT
The Website intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor. We do not sell or rent personal information supplied to the Website.
The Website does not commit in any manner whatsoever for outcomes associated with spiritual / astrological products beyond the product descriptions published on the site. Product authenticity and quality processes are described on product pages and related policies.
INFORMATION COLLECTED BY WEBSITE
Personal identifiable information
Information qualifies as personal in nature when it identifies a specific end user. Such information may be collected during:
- Creating an account / Registration: Full name, address, telephone number, email address, date of birth, gender, location and other details required during registration or checkout.
- Booking / placing an order: Order details and payment information processed through a secure third-party payment gateway (we do not store full card details on our servers).
- Log files, IP address and cookies: Browser cookies and session data used to recognise your device, improve experience and measure site performance. You may block cookies in your browser; some features may then be limited.
- Miscellaneous: Feedback, reviews, or other information you choose to submit.
Non-personal identifiable information
Non-personal information may include previous/next URLs, ISP / IP / telecom provider, browser type and approximate location. This is used for troubleshooting, analytics, trends and improving the Website.
SECURITY MEASURES
We take reasonable physical and electronic security measures to guard against unauthorised access. Payment details are entered on the payment gateway / bank page over a secured connection. No data transmission over the internet can be guaranteed as completely secure; please protect your login details.
USAGE OF THE INFORMATION
- To provide a personalised browsing and checkout experience
- To process orders, refunds and support requests
- To improve marketing, content and product offering (without selling your personal data)
- To comply with statutory or legal obligations
- To diagnose technical issues and protect the Website
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes, including text messaging originator opt-in data and consent.
CONFIDENTIALITY
Confidential information shall not be disclosed except where required by law, to protect rights/property of the Website, or where there is a significant threat to health, safety or life.
CHILDREN’S PRIVACY
The Website is intended for users above 18 years of age. We do not knowingly collect personal information from children under 13. If you believe such data was shared, contact us for deletion.
DISCLAIMER
The Website is not responsible for communication between you and any third-party website linked from our pages. Please review those third parties’ policies separately.
GRIEVANCE / SUPPORT
For privacy-related concerns, contact us via the email and phone listed on our Contact Us page. We will respond as per applicable law.